Contact SOBO Cat Care

To arrange a free consultation or to enquire about our services and availability, please enter your details into the enquiry form below. You can also submit any questions you may have. Please make sure to tell us your postcode when getting in touch. We’ll get back to you as soon as we can.

Frequently Asked Questions

If you have any questions about our service and how it all works, please check the FAQs shown below. This should explain most of the information you’re looking for. For anything that isn’t covered by the FAQs below, please send us a message using the enquiry form above and we’ll get back to you.

We provide our cat visiting services within Southbourne and surrounding areas. These include Tuckton, Wick Village, Hengistbury Head, Iford, West Christchurch, St. Catherine’s Hill, Christchurch Town Centre, Fairmile, Iford, Boscombe East, Littledown and Pokesdown. These areas are within a 2 mile radius from Seafield Gardens (BH6 3JG) and distances are calculated using Google Maps via the most direct route to your property.

We may also be able to help within areas that are outside of the areas listed above. This is dependent on the location and frequency of visits you require. Additional mileage charges will apply in these circumstances. Please contact us to discuss your options if this applies to you.

Morning visits are typically made between 8:00am – 10:00am. Evening visits are typically made between 4:00pm – 6:00pm. Weekend visits start from 9:00am. Whilst every effort is made to adhere to arranged times, circumstances beyond our control (such as extreme weather or road closures) may affect this. We will always keep you informed if this is the case.

Spending time with your cat(s) is an important part of our service. On average we aim to stay for 10-15 minutes per visit. Circumstances beyond our control (such as extreme weather or road closures) may affect the durations of a visit, but we will always keep you informed if this is the case.

That’s fine. Our visits cover up to 3 cats at a single address. If you have more than 3 cats please contact us to discuss your requirements.

We normally retain keys for our regular clients and for any short notice bookings. Any retained keys are securely stored in a safe and are colour coded so no information identifying the property is shown on the keyring. Keys can also be left in an agreed place or in your own external key safe. For longer bookings the keys are retained after the each visit (unless agreed beforehand) in case your return dates change or your are delayed. The keys are then returned to you within three days of informing us that you are safely back home.

Whilst visiting your cat(s) we can also take care of things around your home like bring in parcels, watering plants, pulling curtains, putting bins out or checking your home is secure. You’ll also receive an update and photos of you cat(s) from us via WhatsApp each time we visit.

Yes, of course. The GOV.UK website allows us to share our DBS certificates with you so you can view them online. Just ask us and we can provide you with a one-time login for the GOV.UK website. We can also show you our printed certificates that are provided by the UK Government as part of the DBS checks.

For security reasons you don’t want to advertise that you’re away from home. So we visit in an unbranded vehicle and don’t wear any branded clothing so it’s not obvious to any passers by that we’re visiting your home whilst you’re away.

Yes, we offer two types of discount. (1) If a second visit is required on the same day then the cost of that additional visit is reduced by 10%. For example – a standard visit is normally £12.00 but the second visit on the same day would be discounted by 10% so would be charged at £10.80. (2) We offer a discount on bookings of 5 continuous days or more. The discounted rate is dependent on the booking duration. To find out more simply enter your details into the contact form above to let us know your requirements.

Southbourne Cat Visiting Service

We offer our cat visiting services within Southbourne and surrounding areas that are within a 2 mile radius of our location (measured from Seafield Gardens BH6 3JG). This includes the following areas:

  • West Southbourne

  • Tuckton & Wick Village

  • Hengistbury Head

  • West Christchurch

  • Christchurch Town Centre

  • East Southbourne

  • Iford & Boscombe East

  • St. Catherine’s Hill

  • Fairmile & Jumpers

  • Pokesdown & Littledown

SOBO Cat Care Southbourne Dorset